Frequently Asked Questions

We’re here to help. ‘Best Crime Scene Cleanup Jacksonville’ provides professional biohazard and crime scene cleanup services to families, employers, and communities nationwide after traumatic events.

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Above all, we provide our services with compassion, courtesy, and kindness.

FAQs

What is Hoarding?

Hoarding is defined as obtaining and refusing to throw out items that would normally appear to be worthless, hazardous, or unsanitary. When these items accumulate, living spaces become significantly cluttered and can no longer be used for the activities associated with that space. For example, bathtubs serve as storage for dishes. Living rooms only have narrow pathways between piles of clutter. Beds are covered with food wrappers, books, and clothes. Refrigerators are completely filled with spoiled food. Animal waste is present under the clutter. Hoarding can also be dangerous if it puts the individual or others at risk from fire, falling, poor sanitation, and other health concerns.

Hoarding can be a contentious issue among family members adding stress and frustration to an already sensitive issue. While the exact underlying causes of hoarding are unknown, there are some underlying factors including OCD and ADHD.

What will happen after I contact Best Crime Scene Cleanup Jacksonville?

After speaking with one of our customer services specialists, you will speak directly with our field supervisor. In both conversations, we will listen to you and learn about your situation and your needs.
If you are ready, we will schedule a free, no-obligation estimate. Most of the time, we do these estimates in person. Sometimes, we have you send photos if that seems easier or more timely.
Next, a written proposal will be provided, usually within 24-hours. This proposal provides information on the work to be done, our process, and also a price.
If you choose to allow Best Crime Scene Cleanup Jacksonville to help you, our supervisor will work with you to schedule the work. We will make sure all of the logistics are taken care of (e.g., ordering a dumpster) so we can get off to a smooth, productive start!

Why hire Best Crime Scene Cleanup Jacksonville to clean-up your space?

At Best Crime Scene Cleanup Jacksonville, we understand that hoarding can be deeply emotional and challenging for all parties involved. We understand that you may feel helpless, overwhelmed, unable to cope, and unsure where to begin.

At Best Crime Scene Cleanup Jacksonville,

We will:

  • Listen
  • Answer any questions you have
  • Provide a free estimate

We will not:

  • Judge
  • Advertise our presence with big logos or scary looking equipment

In addition, the team at Best Crime Scene Cleanup Jacksonville has worked in many homes and with many individuals. Each situation is different and we will tailor our approach to you and your needs–always with the goal of restoring your home to a clean and safe condition.

Does Best Crime Scene Cleanup Jacksonville share information about you or notify any other entity regarding a hoarding matter?

Absolutely not! Best Crime Scene Cleanup Jacksonville is in the business of working with you to restore your home to a clean and safe condition. We will not contact any government, social service, or community agency to report on the condition of your home.

If you request it, however, Best Crime Scene Cleanup Jacksonville can work with agencies with whom you are already involved. For example, we have talked with case managers, inspectors, and other service providers. The goal in each case is to understand their concerns so we can better restore your home to a clean and safe condition.

Does Best Crime Scene Cleanup Jacksonville offer any maintenance or follow-up service after initial hoarding cleanup?

Sometimes, Best Crime Scene Cleanup Jacksonville may clean select areas of the home during the initial project and return at a later time to complete additional phases. Generally, however, Best Crime Scene Cleanup Jacksonville provides a one-time service. Because of our connections within the community, we can provide resources to professional organizers, in-home support providers, counselors, and others who can provide follow-up services to help you maintain your clean and safe surroundings!

Is Best Crime Scene Cleanup Jacksonville a Woman-Owned Business?

Yes! Best Crime Scene Cleanup Jacksonville is woman-owned! business!

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